Frequently Asked Questions

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What's Vietnam Evisa?

E-visa is a document (Electronic File) issued by the Immigration Department of Vietnam to foreigners completely through an electronic transaction system.
In Vietnam, e-visa was used for first time in 2017 with a list of 40 countries. Currently, Vietnam Evisa is eligible to apply to all countries/regions in the world in coming times.
E-visas are issued to foreigners holding passports under list of countries/territories eligible to use E-Visas to enter Vietnam for following purposes: tourism, visiting relatives, business trips, overseas study, commercial activities... Valid for single entry or multiple for maximum of 90 days.

What should I do if I entered the wrong passport number?

If you entered the wrong passport number on your e-Visa application, your visa will be considered invalid. You must apply for a new e-Visa with the correct information. Unfortunately, corrections cannot be made once the application is submitted.

Note: You should contact supportevisa.com immediately for timely assistance. Travelers from the U.S., Europe, Australia, and beyond trust SupportEvisa. Our fast, reliable service means peace of mind for your next trip to Vietnam. 

The information on my Evisa is not correct compared to the passport, can I use that Evisa to enter Vietnam?

No, the details on your e-Visa must exactly match your passport. If there are any errors (like name, date of birth, passport number), immigration officers may deny entry. We recommend applying for a new e-Visa to avoid any issues at the border.

Note: You should contact supportevisa.com immediately for timely assistance.

Can I apply for a visa at the airport in Vietnam upon arrival?

As of now, Vietnam no longer offers a Visa on Arrival for most travelers. You must apply for an e-Visa in advance before arriving in Vietnam. We recommend submitting your application through supportevisa.com to ensure a smooth entry process.
NOTE: If you have already arrived at the airport but do not have a visa to enter Vietnam, stay calm and immediately contact supportevisa.com for prompt assistance. We will process your visa within approximately 1 hour during business hours.

Can I change the port/airport of entry compared to the information registered on the E-visa application?

Yes. You can enter Vietnam through a different port of entry than the one registered on your visa without needing to apply for a new e-visa!

How long does it take to get a Vietnam eVisa approved?

Vietnam eVisa processing usually takes 3–5 working days, excluding weekends and public holidays. For urgent cases, we at supportevisa.com offer Fast Vietnam visa service to help you get approved quicker.

Who can apply for a Vietnam eVisa?

Citizens of over 80 countries can apply for a Vietnam visa online, including travelers from the United States, Australia, Canada, India, and China. Use our easy online system at supportevisa.com to check your eligibility instantly.

Is a Vietnam eVisa valid for multiple entries?

Vietnam eVisas can be single-entry or multiple entries, valid for up to 90 days.

Do I need to print out my Vietnam eVisa?

Yes. You should print two copies of your Vietnam eVisa and carry them with your passport. You’ll be asked to show it at the airport and during immigration checks upon entry into Vietnam.

Can I apply for a Vietnam eVisa from my phone?

Absolutely. At supportevisa.com, we’ve made it simple to apply Vietnam e-Visa from any device — phone, tablet, or computer — anytime, anywhere.

What is the best way to apply for a Vietnam e-Visa from the US, Australia, Canada, China, and India?

For travelers from the US, Australia, Canada, China, and India, the best way to get your Vietnam e-Visa 2025 is by using a trusted service like supportevisa.com. We offer step-by-step guidance and support in English.

Can I extend my Vietnam eVisa while in Vietnam?

You cannot extend an e-visa while staying inside Vietnam. If you wish to stay longer, you must exit through the nearest border checkpoint. Then, supportevisa.com can assist you in obtaining an urgent e-visa (within 1 hour) so you can re-enter and continue your travel in Vietnam!

What happens if my Vietnam eVisa application is rejected?

If your eVisa is denied, you should double-check your details and reapply with correct information. Our team at supportevisa.com can help identify the issue and guide you through reapplication.

Are there any scams related to Vietnam visas?

Unfortunately, yes. Many unofficial websites charge hidden fees or provide fake visas. To stay safe, always use verified services like supportevisa.com for a secure and legitimate Vietnam eVisa process.

Why should I use supportevisa.com instead of applying myself?

We simplify the process, review your documents for errors, and offer fast-track approval. Whether you’re from India, China, the US, or Australia, supportevisa.com ensures a hassle-free experience from start to finish.